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App Store: An Unknown Error Has Occured

While I was setting up a new Mac mini today, I ran into a strange problem. When I tried to use the App store to install Xcode, I entered my Apple ID and password and got this error: “An unknown error...

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Mac OS X: Add an AD Group to a Local Group

I joined a Mac machine to our AD so that users can use their AD credentials to use the Mac. One problem is that when users logon using their AD credentials, they cannot access some of the local...

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How to Change Default Host for Cisco AnyConnect on Mac

I had a post about how to change the default host for Cisco AnyConnnect on Windows. A user has asked me how to change this on Mac. I spent a few minutes to find this information. Here is how you change...

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Mac OS X: Enable an AD User to be Local Admin

Most of our Macs are bound to AD now. One common task I have to do is to enable an AD user to manage the computer. You can do it through the GUI, but the user has to log on first and create an mobile...

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Python Notes for Mac OS X

I started helping my users with using Python on Mac OS X. This post will be a work in progress. I will add to it when I learn more about using Python on Mac OS X. These commands should work on 10.11 or...

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Box Drive Installation Blocked on Mac OS 10.13

When I tried to install Box drive on a Mac Mini running Mac OS 10.13, I found that the installation was blocked. This is the screenshot with the message. If you click on Open System Preferences, it...

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How to Configure an Apple TV to Use MSCHAPv2

When I was setting up an Apple TV to connect to our work’s WiFi network, I got this message saying: There was a problem connecting to the network. The network you’re attempting to join requires you to...

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Zoom Problem after Big Sur Upgrade

I upgraded my laptop to Big Sur last week. The first problem I ran to is Zoom did not run properly after OS upgrade. If you open up Zoom, you see the graphic elements are missing from the main windows...

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Outlook Stuck on Connecting on Big Sur

After I got my new M1 MacBook Pro, Outlook has been giving me problems. One problem I have is Outlook stuck on connecting and it won’t connect. I tried re-install Office and I even tried the beta...

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Zoom 5.4.7 Adds Support for Apple Silicon Processors(M1)

Zoom just release version 5.4.7 client. The biggest feature is the support for Apple Silicon Processors(M1). Here are the release notes: New and enhanced features General featuresSupport for Apple...

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