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How to Fix Remote Desktop Authorization Failed Problem on Mac OS X
We recently replaced a failing hard drive on an iMac. After the drive was replaced, we had problems connecting to it through Remote Desktop. We always got an error message about authorization failure....
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Boot to Mac OS from Windows on a Dual Boot Mac
I set up a dual boot MacMini to be used with a projector in our conference room. There was a compatibility problem with this combination. Users could not hold down the option key during system bootup...
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Error 403 Access Forbidden for Web Server on Mac OS X
I helped a user fix his web server problem on a Snow Leopard server. Since I do not have much experience with OS X server administration, it took me a while to fix the problem. The user has a server...
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How to Access X11VNC from a Mac
I have been asked to help install the VNC service on an Ubuntu machine. The installation is straightforward; here is a page detailing how to connect to the VNC service from a Windows PC or another...
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How to Automount a CIFS/AFP Share on Mac
I set a Mac to be backed up by our TSM server. There was an external AFP share mounted at /Volumes/Data. I wanted to back up that share, too. The problem was that, for some reason, the share got...
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Hidden File or Folder under Finder on Mac OS X
A user reported that a folder he created on a share folder could not be seen by other users. I tried it on several different computers connected to the same shared folder. I could not see the folder...
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App Store: An Unknown Error Has Occured
While I was setting up a new Mac mini today, I ran into a strange problem. When I tried to use the App store to install Xcode, I entered my Apple ID and password and got this error: “An unknown error...
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Mac OS X: Add an AD Group to a Local Group
I joined a Mac machine to our AD so that users can use their AD credentials to use the Mac. One problem is that when users logon using their AD credentials, they cannot access some of the local...
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How to Change Default Host for Cisco AnyConnect on Mac
I had a post about how to change the default host for Cisco AnyConnnect on Windows. A user has asked me how to change this on Mac. I spent a few minutes to find this information. Here is how you change...
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Mac OS X: Enable an AD User to be Local Admin
Most of our Macs are bound to AD now. One common task I have to do is to enable an AD user to manage the computer. You can do it through the GUI, but the user has to log on first and create an mobile...
View ArticlePython Notes for Mac OS X
I started helping my users with using Python on Mac OS X. This post will be a work in progress. I will add to it when I learn more about using Python on Mac OS X. These commands should work on 10.11 or...
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Box Drive Installation Blocked on Mac OS 10.13
When I tried to install Box drive on a Mac Mini running Mac OS 10.13, I found that the installation was blocked. This is the screenshot with the message. If you click on Open System Preferences, it...
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How to Configure an Apple TV to Use MSCHAPv2
When I was setting up an Apple TV to connect to our work’s WiFi network, I got this message saying: There was a problem connecting to the network. The network you’re attempting to join requires you to...
View ArticleZoom Problem after Big Sur Upgrade
I upgraded my laptop to Big Sur last week. The first problem I ran to is Zoom did not run properly after OS upgrade. If you open up Zoom, you see the graphic elements are missing from the main windows...
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Outlook Stuck on Connecting on Big Sur
After I got my new M1 MacBook Pro, Outlook has been giving me problems. One problem I have is Outlook stuck on connecting and it won’t connect. I tried re-install Office and I even tried the beta...
View ArticleZoom 5.4.7 Adds Support for Apple Silicon Processors(M1)
Zoom just release version 5.4.7 client. The biggest feature is the support for Apple Silicon Processors(M1). Here are the release notes: New and enhanced features General featuresSupport for Apple...
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